• Experienced
    Financial Services
    Compliance Consultants

    We offer a comprehensive range of compliance
    products and solutions to match a range of needs
    and budgets. If you would like further information
    please call us on 0161 850 0857
About us

Eqi has been operating since 2002 providing compliance guidance and support to Mortgage and General Insurance Advisers, Financial Advisors, Networks and Lenders. We have also worked with firms whose main business is not financial services such as mobile phone providers and motor traders.

We offer a “hands on” approach providing compliance guidance and support tailored to each specific firm we work with. Whilst our office is based in Manchester we offer compliance services to firms based all over the UK.

We are a team of like-minded individuals who enjoy compliance and have a wealth of experience gained from working with the Financial Services Authority, Financial Ombudsman Service, Financial Conduct Authority, Product Provides and Networks.

We like to work closely with firms, building a relationship with both senior management and advisers ensuring that we are available when queries arise. This is why our on-going service focuses on regular on-site meetings allowing us to understand how your firm works and meet with advisers, para-planners, administrators as well as senior management.

We are members of the Association of Professional Compliance Consultants (APCC) and have adopted their code of ethics as our working standard.


Past Business Reviews Compliance Health Check Complaint Investigations FCA Applications Financial Promotions Compliance Support

We offer a comprehensive ongoing compliance support product which is designed to help you fulfil your regulatory responsibilities and requirements. We have experience of providing compliance support to a wide range of firms including Mortgage and General Insurance Intermediaries, Financial Advisors, Mortgage and Financial Advisor Networks and Bridging Finance Lenders. We offer two different service levels “Eqi Core” and “Eqi Lite”.

The ‘Eqi Core’ service includes:

Regular Audit meetings
File Reviews
Personalised Compliance Procedures
Assistance with FCA reporting including Gabriel and Client Money
Compliance Helpdesk
Complaints Guidance
Advertising Checks
Regular Compliance Newsletter and Bulletins
Training & Competence Guidance
Treating Customers Fairly & Business Risk Guidance
Financial Crime and Data Security Guidance

‘Eqi Lite’ is designed for smaller firms. We recognise that for some firms a “Lite” solution is sufficient to meet their compliance needs, but to do this effectively we make sure that contact is made at least monthly. This way we can keep firms up to date with regulatory changes as they happen.

The ‘Eqi Lite’ service includes:

One face to face health check per annum
2 free client file reviews per annum
Template Compliance Procedures
Regular Compliance Newsletter & Bulletins
Email compliance support

We can also tailor the level of service we provide to meet your individual requirements and budget. Please contact us on 0161 850 0857 for further information

If you have been asked by the regulator to complete a past business review or if following an internal review you have identified rule breaches which require a past business review we are able to help. We are able to complete past business reviews and clearly outline any required remedial work. We will work with you to implement any changes to systems and controls. We have experience of completing past business reviews for a range of different firms including mortgage brokers, general insurance firms, IFAs and networks"

Section 166

We also have experience in completing FCA “Skilled Persons Reports” which are also known as Section 166 reports. There are two types of Skilled Persons Review under FSMA that gives the FCA the power to commission reviews by Skilled Persons as required:

S166 reports by Skilled Persons; and/or S166A Appointment of Skilled Person to collect and update information.

The FCA use these powers to obtain an independent view of aspects of a firm’s activities that for example cause them concern or where they require further analysis.

Eqi Consultancy has experience and resources to provide Skilled Persons reports to the regulator. We approach a Skilled Persons Report in a practical and professional manner and will work closely with your firm and the regulator whilst remaining completely independent. Please contact us on 0161 850 0857

This is a full day Health Check which is completed onsite at your firm’s office. The Health Check includes a high level review of a firms systems and controls and selling practices to determine its compliance with FCA rules and to identify any potential risks. Following completion of the health check a detailed report will be sent to the firm which includes any potential risks identified as well as any required changes to existing systems and controls.

A Health Check will include:

A compliance consultant visiting your office to carry out a review of systems and controls and selling practices;
Specific Areas of review (depending upon your business) which may include training and competence, complaint handling, business continuity, financial crime, client money, conduct of business.
File Reviews to assess the implementation of the firm’s sales process and the quality of advice.
Review of Adviser Training Files and Recruitment Records.
A written report detailing our findings and explaining any recommendations.

Please call us on 0161 850 0857

We are able to provide support for all your complaint-handling requirements. This includes independently reviewing any complaints you have received and assessing whether there is any merit in the complaint. We will assist with the formation of a final decision letter and where there is merit in the complaint we will calculate any redress due. We are also able to provide firms with complaints procedures, training for complaints handlers and a review of systems and controls to ensure any issues raised by a complaint are addressed. Please contact us on 0161 850 0857

We offer assistance with FCA applications for Direct Authorisation and Consumer Credit Activities as well as other applications including Variation of Permission, change in control and waiver. We will normally meet with your firm to discuss the application to ensure we have a good understanding of your firm and the type of regulatory activities that will be carried out. We will provide guidance and assistance in the whole process including:

Identifying the appropriate application forms to be completed;
Completing the application forms with you;
Assistance with the preparation of Regulatory Business Plans;
Assistance with the preparation of financial budgets/forecasts;
Determining the firm’s capital adequacy requirement;
Preparation of Compliance Monitoring Programme;
Dealing with queries from the regulator
We will also prepare the following documents:
Compliance Procedures;
Business Continuity Plans;
Assistance with the preparation of disclosure documents

Please contact us on 0161 850 0857 for further information.

Our Ongoing Compliance Support includes financial promotions reviews however, should you wish us to look at a financial promotion and provide guidance as to whether it meets the FCA financial promotions requirements we are able to do so. We have experience in reviewing a range of financial promotions against the FCA Financial Promotions Rules for Mortgage Intermediaries, General Insurance Intermediaries and Financial Adviser Firms. We will provide clear and practical guidance at a competitive price. Please contact us on 0161 850 0857.

Please feel free to send us an email or fill
in our handy contact form.

Eqi Consultancy Ltd
Piccadilly House
49 Piccadilly
M1 2AP

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